Growth marketer - expansion & retention (flex/remote) - h/f

L'entreprise

Powered by talented and passionate people working hard on democratizing the cloud, Scaleway, the 2nd leading European infrastructure cloud provider, is a multicultural company, rapidly growing into a global brand. We are present in 160 countries, with more than 300 employees of 18 nationalities.

We are a cloud computing pioneer delivering the innovative capabilities of modern multi cloud, covering a full spectrum of services for professionals: public cloud services with Scaleway Elements, private infrastructures and colocation with Scaleway Datacenter and bare Metal infrastructures with Scaleway Dedibox.

We place people at the heart of our purpose as an enabler of the internet. Our organization encourages responsibility, autonomy, commitment and thought leadership from our collaborators. Our premises are open spaces, conducive to exchange and interaction between individuals.

We believe it is our responsibility to be a positive force in society and to collectively design new systems for a better future. We want to increase access to the digital and technology industry. As our business scales, the customers we serve are increasingly diverse and global. Giving them an unbeatable experience is central to our business strategy. To better understand our customers and partners, we need a workforce that’s as diverse as they are.
Our Diversity Equity and Inclusion (DE&I) strategy is a strategic asset for nurturing our future business growth, highly visible to our customers and partners. Scaleway has committed to take a proactive approach to develop the rich skills and competencies of all our workforce and to open up professional opportunities in creative and flexible ways, so that we can truly enjoy the rewards of working in a highly diverse, inclusive and global team, no matter the gender, religious beliefs or ethnicity.

Join a community of more than 300 passionate people and become part of a growing company rooted in the world of tomorrow.

Le poste

In order to support Scaleway's ambitious international growth strategy, the Revenue department is recruiting a Growth Marketer, within the Growth team, who will be accountable for developing a stellar self-serve buyer journey (retention & expansion focus) and creating the best developer experience.

Mission
As Growth Marketer, you will be responsible for creating a seamless buyer experience to showcase the value of Scaleway, by focusing on a specific stage in the buyer’s journey (retention & expansion) and optimizing the conversion metrics we use to measure success at that stage.

As a member of the Growth team, you will directly contribute to revenue growth, and you will be specifically accountable for our efficiency at improving retention rates regarding our existing customers and expanding their usage of our products.

Reporting to our Head of Growth, you'll build the roadmap for our experiments and contribute to the definition of new features to deploy in order to achieve our goals. You will ensure a steady cadence of short-term experiments to quickly test ideas before employing engineering resources to implement a full-fledged feature based on the outcomes of your experiments. In the future, we'll look to you to experiment and deploy growth tools that increase our access to data, intelligence, and engagement tools.

Profil recherché

  • Previous experience in being accountable for a growth metric like retention and expansion
  • Previous experience working in a Software-as-a-Service environment, ideally a cloud services provider
  • Comfortable with technically differentiated products, terminology, and industry players
  • Motivated by being accountable for growth of self-serve revenue and/or sales pipelines
  • Thrive in an autonomous environment
  • Love to learn every day
  • Curious and passionate about the future of cloud computing

  • Be accountable for the retention and the ARPAC expansion of our self-serve activated customers
  • Set & maintain ambitious OKRs that generate alignment between Scaleway's growth strategy and our customers’ journeys
  • Work closely with PMMs to design actionable quarterly/monthly targets, initiatives, and metrics
  • Create dashboards to offer actionable insight into all of our console’s usage data (console.scaleway.com)
  • Optimize the self-serve buyer’s journey to improve retention and expansion of existing customers according to ICPs, segments, and products
  • Run an iterative process to determine high-impact improvement opportunities and manage the development process in close collaboration with the tech team
  • Work with other Marketing team members on creating new & personalized ways of engaging console visitors
  • Work closely with our Product Marketing teams via joint OKRs around improving a particular product/feature
  • Challenge yourself to grow into the role that Scaleway will need you to play tomorrow by pursuing continuous professional development

  • This position can be either:  
    - Based in our offices in Paris or Lille (France), partial/full remote is possible 
    - Flex Remote Internationally

    #LI-Remote, #LI-Hybrid 

    Salary Range
    48,000 - 61,000 EUR per year

    The Recruitment Process
    - Screening Call: Pierre BENECKE or Nathalie TOURBAY
    - Manager Interview: Jérôme PRIVAT
    - Take-home assignment: show us your chops!
    - Meet the teams you'll work closest with: Madeline, Yue, Laure, Julien
    - HR Interview with Liam and Pierre/Nathalie
    - Meet the whole marketing team: join us for lunch in Paris, Lille, or virtually
    - Offer

    We treat every candidate equally in our recruitment process. Even if you don't meet 100% of the job’s requirements, we encourage you to apply and tell us why you would be a good fit!

    Questions about this job? Nathalie Tourbay, our Recruitment Team Lead, would be happy to answer your questions.

    Scaleway is a #singular place and we’re looking for #singular people. If you like what you see here and you’ve got a story to tell, we’d love to hear from you.


    About Scaleway

    Founded in 1999, Scaleway, the cloud of choice, helps developers and businesses to build, deploy and scale applications to any infrastructure.

    Located in Paris, Amsterdam and Warsaw, Scaleway’s complete cloud ecosystem is used by 25,000+ businesses, including European startups, who choose Scaleway for its multi-AZ redundancy, smooth developer experience, carbon-neutral data centers and native tools for managing multi-cloud architectures. 

    With fully managed offerings for bare metal, containerization and serverless architectures, Scaleway brings choice to the world of cloud computing, offering customers the ability to choose where their customer’s data resides, to choose what architecture works best for their business, and to choose a more responsible way to scale.

    We are committed to creating a diverse environment. All qualified applicants will receive consideration regardless of race, color, religion, gender, gender identity or expression, sexual orientation, marital status, citizenship, disability, age, or veteran status.

    Find out more about working with us on Scaleway’s Career Page.

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    Document(s) :

    • Curriculum Vitæ